CHKS Standards for Care Homes 2015

This is the sixth edition of the CHKS Accreditation Programme Standards for Care Homes. It builds on the previous CHKS standards for Care Homes (5^th edition, 2011) and incorporates current national and professional guidance, bringing together standards of best practice and providing a framework for organisations to work towards and to subsequently gain external recognition for this achievement.

Significantly these standards are mapped to the CQC Key Lines of Enquiry by domain and to HIQA’s standards for residential care.

Following client feedback we have incorporated a number of new standards in our latest programme: independence and choice, Care Certificate, residents involvement in matters affecting the home, involvement of GPs and escalation procedures for residents that deteriorate, accessing healthcare services e.g. dentists, opticians, hearing specialists, pharmacists, the principles of the NHS Information governance toolkit, research and development – links with universities, protection and safeguarding of vulnerable adults, community engagement and volunteers, rehabilitation and social support and rrangements for leaving the home.
 
We also added: enhanced preparation for home life and enhanced retail/marketing and fundraising sections. Some indicators have been included in Human Resources and Service Management i.e. staff turnover/sickness/staff training, % residents receiving the flu vaccination, % residents who have been physically restrained, unexplained absences by residents.
 
There are new standards on training and staff development, retailing, dementia care, rehabilitation and social support, portering, management of the deceased and bereavement support.

SECTION 1 - ORGANISATIONAL LEADERSHIP AND MANAGEMENT
Standard 1: Organisational leadership
Standard 2: The governing body (New!)
Standard 3: Quality and integrated governance
Standard 4: Clinical governance
Standard 5: Human resources
Standard 6: Education, training and development of staff (New!)
Standard 7: Occupational health
Standard 8: Financial management
Standard 9: Information governance and technology
Standard 10: Clinical records
Standard 11: Marketing, communications and fundraising
Standard 12 : Volunteer service
Standard 13: Retail (New!)
 
SECTION 2 - SERVICE DELIVERY
Standard 14: Service management
Standard 15: Service workforce and teamwork
Standard 16: Environment and equipment

SECTION 3 - RISK AND SAFETY
Standard 17: Risk management - general
Standard 18: Health and safety
Standard 19: Fire safety
Standard 20: Infection prevention and control
Standard 21:  Management of medicines
Standard 22: Waste management
Standard 23: Security
 
SECTION 4 - PERSON CENTRED CARE
Standard 24: Caring for residents
Standard 25: Dementia care (New!)
Standard 26: Day care service
Standard 27 : Rehabilitation, re-ablement and social support
Standard 28 : Complementary therapy
Standard 29: Resuscitation
Standard 30: End of life care
Standard 31: Spiritual care service
 
SECTION 5 – RIGHTS AND ENTITLEMENTS
Standard 32: Individual rights and needs
Standard 33: Information
Standard 34: Individual experience
 
SECTION 6 - FACILITIES AND SITE SERVICES
Standard 35: Access and estate management
Standard 36: Catering
Standard 37: Housekeeping
Standard 38: Reception
Standard 39: Portering (New!)

A wide variety of sources were used to develop the CHKS Standards for Care Homes 2015 – you can see the full list here.