CHKS Privacy Policy

CHKS is committed to protecting your privacy and complying with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (“DPA 2018”). This Privacy Notice sets out your rights, and the basis by which we collect, use and disclose the personal data on you. CHKS will always aim to be transparent about how we process personal data.

Collection of personal information
 

The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

What information do we collect?
 
The information we might collect and process includes:
 
  • Information about your computer, such as your IP address
  • Details of your visits to our website, the pages you view and resources you download or access
  • ​​Information that you choose to provide by filling in a form on our website – including subscribing to newsletters and alerts, registering for an event or requesting content such as a white paper
  • We may ask you to compl​ete surveys that we use for research purposes, although you do not have to respond to them
     
In order to provide you with services and communications suited to your needs, we require information about you. Typically, we collect this information directly from you as you use our services. For the purposes mentioned in our Privacy Notice(s), we collect the following groups of information about you:

  • Your basic identification and contact details
     
This may include your name, company, address, telephone number, email address and other information that you provide us.

  • Information about your customer relationship with us

This may include information about your previous purchases of our products and services, your billing information, information about CHKS events you have participated in, and feedback you have given to us, either over the phone, by mail and/or via ad hoc surveys carried out by us for the purposes of business development.

Occasionally we may process personal information that hasn’t been collected directly from you. All personal information is obtained from verified sources and will only be processed if a suitable legal basis has been established. We use the following sources:

  • Affiliate/Partner Programs
  • Associations
  • Open sources such as your company website or a publicly available website e.g. LinkedIn, Facebook, Twitter etc.
  • Third party data suppliers
 

How we use your personal information
 

We use your information in a manner which is consistent with the original purpose of collection. For instance, we may send information about our products and services to existing customers whose contact information we have obtained over the course of our customer relationship with them. We may also send marketing emails to persons who have expressed an interest in our products or services, or whom we believe to otherwise be interested in our products or services.

We collect and use your personal information for our legitimate business purposes of communicating with you, to help with your enquiries and fulfilling your requests for services. We have completed a comprehensive assessment and implemented measures to ensure our interests do not affect your right to privacy.

 

Google Analytics
 

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on.

This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (eg, your name or address) so this information cannot be used to identify who you are.


You have the option on certain pages within this site to submit personal information to CHKS in order that we might send you further information or email alerts. These pages provide explanations as to how this information is to be used.
 
On occasions we may pass your details to our appointed printing agencies and marketing agencies working directly on our behalf.
 
In connection with any application, request or enquiry you make, your information will be passed directly to the relevant business unit within the group.
 
By submitting your personal information through this website, you shall be consenting to it being processed in the manner described above by CHKS.
 
You are entitled to know whether we hold personal data about you and, if we do, to have access to that personal data and request that it be corrected if it is inaccurate. You can also choose to manage the marketing communications you receive by using opt-out mechanisms in emails we send to you. In such cases, we will retain the minimum personal data necessary to record that you opted out, in order to avoid contacting you again.


What is the legal reason which allows us to use your information in a certain way?
 

  • Legitimate purpose
    We collect and use your personal information for the legitimate business purposes of communicating with you to deal with your enquiries, fulfilling your requests for services and information, sending you communications which you have requested, notifying you of changes to our services, processing payment from you where applicable and monitoring behaviour on our website to improve your browsing experience, help us to improve our website and make our marketing campaigns more relevant.
  • Contract
    We may also need to use your personal information to perform our contract(s) with you so that we can carry out our obligations arising from any contract(s) we enter into with you or take initial steps at your request prior to entering into a contract(s).
  • Consent
    We may also use your personal information where you give us your express consent.
  • Legal obligation
    We will use your personal information where we have to comply with the law e.g. we have to provide information to HMRC or to fraud agencies etc.
     
You have a right to object to CHKS processing your personal information and if you wish to object, please contact us at info@chks.co.uk



Your Rights as a data subject
 

The Right to Complain

If you have any concerns or complaints regarding the processing of your personal data, or our compliance with the UK GDPR and DPA 2018, you should contact our group Data Protection Officer at dpo@advt-group.com.

You also have the right to lodge a complaint with the Supervisory Authority

Their contact details in the UK are:
 
  1. Website: www.ico.org.uk
  2. Telephone: 0303 123 1113
  3. Postal address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
 
This privacy notice was reviewed and updated January 2023